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[Resolved]  Nsdl E-Governance Infrastructure — Pan card application fee not refunded till now

Address:637101
Website:www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

Sir,
I applied new pan for mother in online ekyc option for her aadhar verification.
" Temporary - token. No. [protected] dated :[protected]:40:31.222".
I have paid an amount of Rs. 116. 20 using my debit card of State Bank of India. My balance was deducted from the bank on 13/04/2017 but aadhar verification was not completed due to Aadhaar Authentication problem.Now it shows me a message when i am checking the status

"your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days."

I have not received my refund till now.
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Jun 8, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
May 08, 2017
NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
Complaint comments 
2 Comments

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Comments

I have yet not received pancard for my acknowledgment number [protected] and the site flashes the message-Your application is under process at TIN Facilitation Center. Kindly call[protected] for further processing of your application.
This number is never available to call.
Reply
Sir,
i apply for pan card token no [protected]. But not sucessful show failed due to mismatch of adhar card data. So please refund my rupees.
Reply

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