[Resolved]  Nsdl E-Governance Infrastructure — pan card e-kyc application

Address:Kottayam, Kerala, 686011
Website:www.onlineservices.nsdl.com

I would like to raise my grievance about the unacknowledged status of my e-kyc mode of pan application even after successful transfer of prescribed fee amount of rs.106.9 in behalf of nsdl department's upi client [protected]@icici. Please check into the following transaction credentials with phonepay upi platform at the earliest and enable my pan application swiftly for acknowledgement
Transaction details:
Id: ici05d2de01762f41059b5bb9af684c4743
Amount: rs. 106.9
Upi ref no[protected]
Status: successful
Credited to : [protected]@icici
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Oct 20, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Sep 11, 2018
Updated by Jim Benny
Please look into the matter at the earliest because verification of many applications inclusive of a loan request are currently pending
Sep 11, 2018
Updated by Jim Benny
PS- I wasn't even furnished with an adhar based OTP verification for completion of e-KYC since the dispensed payment via bhim UPI has not been recognised and further steps are still pending .I am a bit insecure to remit the fee a second time while hoping for a refund of the initial payment since there is no assurance that the inconvenience couldn't happen a second time
Verified Support
Sep 14, 2018
NSDL e-Governance Infrastructure Customer Care's response
To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
Complaint comments 

Comments

PLEASE PROVIDE AS MUCH INFORMATION AS POSSIBLE about pan card that acknowledgement no. is [protected] now redispatched on address A-86 buland masjid area shastri park delhi 53
NSDL e-Governance Infrastructure Customer Care's response, Oct 3, 2018
Verified Support
Kindly provide us your 15 digit PAN Acknowledgement number at [email protected]

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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
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