[Resolved] Nsdl E-Governance Infrastructure — pan card e-kyc application

2 Reviews
Kottayam, Kottayam District, Kerala, India
 Jim Benny on Sep 11, 2018
I would like to raise my grievance about the unacknowledged status of my e-kyc mode of pan application even after successful transfer of prescribed fee amount of rs.106.9 in behalf of nsdl department's upi client indiaideas@icici. Please check into the following transaction credentials with phonepay upi platform at the earliest and enable my pan application swiftly for acknowledgement
Transaction details:
Id: ici05d2de01762f41059b5bb9af684c4743
Amount: rs. 106.9
Upi ref no[protected]
Status: successful
Credited to : indiaideas@icici

pan card e-kyc application
pan card e-kyc application
Complaint marked as Resolved Oct 20, 2018

Complaint Status

[Sep 11, 2018] NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Updated by Jim Benny, Sep 11, 2018
Please look into the matter at the earliest because verification of many applications inclusive of a loan request are currently pending
Updated by Jim Benny, Sep 11, 2018
PS- I wasn't even furnished with an adhar based OTP verification for completion of e-KYC since the dispensed payment via bhim UPI has not been recognised and further steps are still pending .I am a bit insecure to remit the fee a second time while hoping for a refund of the initial payment since there is no assurance that the inconvenience couldn't happen a second time
Verified Support
NSDL e-Governance Infrastructure Customer Care's response, Sep 14, 2018
To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at customerservice@nsdl.co.in
Complaint comments  1 Comment     Updated: Share0Tweet0


PLEASE PROVIDE AS MUCH INFORMATION AS POSSIBLE about pan card that acknowledgement no. is [protected] now redispatched on address A-86 buland masjid area shastri park delhi 53
NSDL e-Governance Infrastructure Customer Care's response, Oct 3, 2018
Verified Support

Kindly provide us your 15 digit PAN Acknowledgement number at customerservice@nsdl.co.in

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    Nsdl E-Governance Infrastructure - pan card e-kyc application