Nsdl E-Governance Infrastructure — Pan portal failed transaction amount is not refunded
I try to update my Name and address on nsdl Pan portal for my Pan card. Payment successful done at nsdl bill desk and at nsdl portal side I got error message saying that name and address change is not possible at nsdl portal side for my Pan. But the deducted charges are not refunded back till now.
Deducted amount: 106.90
Transaction done from BHIM UPI app.
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Mar 31, 2021
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Apr 06, 2021NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. To address your concern, kindly DM us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID.