[Resolved] Nsdl E-Governance Infrastructure — Payment done but OTP verification failed for PAN Card | |
Hi, I had made online payment of Rs. 106.90 via PayTM UPI and also have payment reciept of same, for change in PAN Card online with option E-KYC authentication through Aadhaar. The details were submitted successfully and the payment was also made through Bill Desk (Debit Card) on 29-May-2021. But after entering OTP page did not proceed and said unable to process due to error. Kindly look into the matter as soon as possible. Token Number - [protected] Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Jun 01, 2021 NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with the concerned team for the earliest resolution.
Verified Support Jun 04, 2021 NSDL e-Governance Infrastructure Customer Care's response Your PAN application is under verification with Income Tax Department (ITD). Further, applicants are requested to note that on account of COVID-19 outbreak and Govt. advisories issued in this context, there will be delays in processing. We thank you for your understanding and co-operation. To know the status please visit our website. Click here: https://www.tin-nsdl.com/index.html
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+91 22 2499 4200 [Vidya Lakshmi]
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