[Resolved]  Nsdl E-Governance Infrastructure — please refund my pan online service money

Address:Muzaffarnagar, Uttar Pradesh, 251001

I applied for pan card on 17th jan 2018 using e-kyc and the money got debited but the status showed that due to address exceeding in aadhaar card pan cannot be issued and money will be refunded in 1 week. So apply for pan again using another method. Till now i did not receive any refund. My token no is [protected]. Please refund my money. I applied again using e-sign service but where is the money which was deducted earlier after being told u will get the refund after 1 week. Now it’s been more than 2 weeks. Pan was to be issued in the name of taru gupta
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Mar 6, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2018
NSDL e-Governance Infrastructure Customer Care's response
Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]
Complaint comments 

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Dear Sir
I have applied PAN card through E-KYC and on successful completion of application I received acknowledgement with number [protected] .. But when Iam checking my application status always its showing no records found. Please help. Thank you
NSDL e-Governance Infrastructure Customer Care's response, Feb 7, 2018
Verified Support
PAN card vide Ack no N-881051188319190 has been dispatched on February 01, 2018 by Speed Post vide AWB no. EA544049315IN .

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