[Resolved]  Nsdl E-Governance Infrastructure — PRAN becomes Inactive

Address:Mumbai City, Maharashtra, 400013
Website:npscra.nsdl.co.in

Hi Team

My name is ABHISHEK KUMAR GUPTA and have applied for PRAN on NSDL website and PRAN[protected] has been alloted to me and I had made the min contribution along with esign off.

However have a account with ICICI and during my research incorrectly applied for NPS on their web site but not made any contribution and not signed the docs but without discussion ICICI has also applied a PRAN for me and one more PRAN has alloted to me.

Now the issue is my correct PRAN[protected] is inactive and second PRAN is active however second PRAN is having all wrong details and pending for all verification.

I have requested to your team many time that please activate my correct account and inactive the second account but they are not helpful.

I had a discussion with ICICI as well and they are fine with the de activation.

Please provide your support and activate the correct PRAN account.
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May 8, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Apr 07, 2017
NSDL e-Governance Infrastructure Customer Care's response
Dear Abhishek,

This has reference to the query/grievance raised at “Consumer Forum”.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
Complaint comments 

Comments

Dear sir

My Name is Renu Devi my pan card was returned for some reasons please re dispatch my pan card as earlier soon as possible

Acknowledgement Number - [protected]
Name - Renu Devi
Pan No - CVMPD5271K
Mobile No -[protected]
akgaec2007's [Complaint's author] reply, Mar 22, 2017
Hi Renu,

You need to submit a complaint by click on the option "Submit a Complaint" present on the top of the screen.
You can also place a complaint on cutomer care of NSDL PAN (https://www.tin-nsdl.com/customerfeedback.php)
NSDL e-Governance Infrastructure Customer Care's response, Apr 11, 2017
Verified Support
Hi Renu,

Your PAN card was returned undelivered to NSDL. The reason for non-delivery as specified by the courier agency is 'Consignee was not available'. The same has been re-dispatched on 16-Mar-2017 by Speed Post vide airway bill no. EA222295320IN

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