[Resolved]  Nsdl E-Governance Infrastructure — pran not found in nsdl database - need nps statement for fy 2018-19

Sir,
I opened a nps account of rs. 10, 000/- in hdfc securities by providing the pran no[protected]. The pran no[protected] was generated at the time of enrolling in apy scheme in sbi bank.

Now i am unable a to login to set my i-pin and to download the statement from nsdl website to check my contribution towards my investment.
I don't know my password & can not able to generate the password.

I am getting the error "pran not found in database" always.
Hdfc securities customer care told pran[protected] is not mapped with hdfc securities.

Below are my details to contact. Please help.

Name: partha sarathi satapathy
Email: [protected]@gmail.com
Mob - [protected]
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Mar 15, 2019
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2019
NSDL e-Governance Infrastructure Customer Care's response
Dear Sir/Madam, This has reference to the query/complaint raised at Consumer Forum. The concern shared will be analysed and the status will be sent to the email ID. For any other clarification/assistance, you may please call us at[protected] or register a query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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