Nsdl E-Governance Infrastructure — refund of amount

Dear sir,
I was applied for new pan card in the name of m/s. Uma bhushan on 12 march'20. I transfer payment 0f rs.106.90 to[protected] inb avenues india private limited[protected]igaihjiou2, amount was deducted from account but unfortunately it was not further processed to nsdl.

As pan card was required urgently therefore i processed payment through another method and i was expecting that the amount deducted from my account will be automatically refunded in my account. But till now it is not refunded.
Please arrange to refund the amount in my account from which it was deducted.

Regards
Pramod kumar sinha
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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2020
NSDL e-Governance Infrastructure Customer Care's response
To help resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
Mar 31, 2020
Updated by sinha pramod
Please find details as required by you
Temporary Token no. [protected]
Date of birth: 01/11/1961
Registered email address: [protected]@gmail.01
Regards
Pramod Kumar Sinha
Mar 31, 2020
Updated by sinha pramod
Please find details as required by you
Temporary Token no. [protected]
Date of birth: 01/11/1961
Registered email address: [protected]@gmail.com
Regards
Pramod Kumar Sinha
Complaint comments 

Comments

Please find detail as required by you:-

TEMPORARY TOKEN NO : [protected]
REGISTERED DATE OF BIRTH: 01/11/1961
REGISTERED EMAIL : [protected]@GMAIL.COM

Regards,
Pramod Kumar Sinha
NSDL e-Governance Infrastructure Customer Care's response, Apr 3, 2020
Verified Support
Inconvenience caused is highly regretted. For every unsuccessful transaction, the PAN fees which is debited from your account, will be revered/credited within 7 working days. In future, for any assistance, kindly contact us at [email protected].
Please find detail as required by you
TEMPORARY TOKEN NO. [protected]
REGISTERED DATE IF BIRTH: 01/11/1961
REGISTERED EMAIL: [protected]@gmail.com

Regards
Pramod Kumar Sinha
NSDL e-Governance Infrastructure Customer Care's response, Apr 3, 2020
Verified Support
Inconvenience caused is highly regretted. For every unsuccessful transaction, the PAN fees which is debited from your account, will be revered/credited within 7 working days.
Dear Sir
Till now no amount is credited in my account. As per your response it was suppose to be credited within 7 days from your reply dated 3rd April, 2020.
This is for your reference and immediate action.

Regards,

Pramod Kumar Sinha

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    +91 22 2499 4200 [Vidya Lakshmi]
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