[Resolved]  Nsdl E-Governance Infrastructure — Refund payment not received

Address:Agra, Uttar Pradesh, 282006
Website:www.onlineservices.nsdl.com

महोदय,
मेने 07/06/2017 को NSDL की ओनलाइन सेवा के मध्यम से आवेदन किया था, परन्तू वह किनही कारणों से पेमेन्ट ओप्सन मे OTP डालने के बाद फेल हो गया, परन्तु मेरे अकाउंट से पैसा निकल चुका था, मेने 3 बार try किया परन्तु तीनों बार यही हुआ जिसकी डिटेल्स मे नीचे दे रहा हूँ, Process फेल्ड होने के बाद पेमेन्ट7 दिन मे रिफन्ड होने का मेसेज Screen पर दिखाई दिया ।
अतः मेरा निवेदन है कि मेरा पेमेन्ट जल्द लौटाने की कृपा करे ।

1) ECOM[protected] NSDLPAN -116.20
2) ECOM[protected] NSDLPAN -116.20
3) ECOM[protected] NSDLPAN -116.20
[protected]
348.60

Please Refund those payment.
Name - Renu Sisodiya
Bank - Punjab National Bank

Thanks

With Regard
Renu Sisodiya
[protected]
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Aug 5, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2017
NSDL e-Governance Infrastructure Customer Care's response
To help resolve your query/concern, reach us on [protected]@nsdl.co.in
Verified Support
Jun 23, 2017
NSDL e-Governance Infrastructure Customer Care's response
Inconvenience caused is highly regretted. Kindly furnish your Temporary Token Number, Date of Birth and E-Mail ID.
Verified Support
Jul 04, 2017
NSDL e-Governance Infrastructure Customer Care's response
Income Tax database shows that you may have already been issued PAN in your name earlier, hence the application is mark for investigation.
Complaint comments 

Comments

Very bad service
NSDL e-Governance Infrastructure Customer Care's response, Jul 4, 2017
Verified Support
Inconvenience caused is highly regretted. To help resolve your query/concern, kindly E-mail your query to [email protected]
I had apply for PAN card on online (10/06/2017) two time.But that unsucsessed.I paid fee ₹116.20, ₹116.20 for two time apply. when failed apply appeard notificatio on the screen .In the notification view that to got refund me in seven working days.

Acknowledgment Number : [protected]
Name : AASMA
Category : Individual
Status :
Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.
I have applied for PAN Card and the same was despatched by you through post no. AWBEA[protected]IN, My Pan no IEQPS9069H, Acknowledgement no. [protected], and the same is returned back undelivered because I was out of station. Kindly Re-Dispatch the pan on same address
Thanking you,

Poonam Sain
Cell: [protected]
NSDL e-Governance Infrastructure Customer Care's response, Jul 4, 2017
Verified Support
Your PAN card has been dispatched on 30-May-2017 by Speed Post vide airway bill no. EA847474408IN. We are following up with concern team for earliest resolution

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    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
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