[Resolved] Nsdl E-Governance Infrastructure — unable to check pan card application status

4 Reviews
 Rengarajan Seshadri on Dec 12, 2017

I have applied for name correction in my pan card on 11th december 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Best regards
K s rengarajan

Complaint marked as Resolved Dec 13, 2017
My Application Status is currently showing as Under Process - Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at Income Tax Department

There seems to be a delay of 24 hours between the time the application is submitted and when the status can be queried based on the Acknowledgement no

Rengarajan K S

Complaint Status

[Dec 12, 2017] NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
NSDL e-Governance Infrastructure Customer Care's response, Dec 15, 2017
Your application for has been accepted by the Income Tax Department. Your PAN Card will be dispatched to you shortly.
Complaint comments  3 Comments     Updated: Share0Tweet0


I just got a Acknowledgment No :[protected] and till today i didn't receive any update from the track status.

and the status is saying that Your application is under process at TIN Facilitation Center.You may contact TIN FC[protected]/[protected] where the application was submitted by you

NSDL e-Governance Infrastructure Customer Care's response, Jan 1, 2018
Verified Support

Your PAN card has been dispatched on 13-Dec-2017 by Blue Dart Express Ltd courier vide airway bill no. 34690560026
Last month open NPS account through ICICI Banking, we got PRAN no. with login password. I would request to you how to deposit money automatically deducted from my debit account through ICICI Bank.
Kindly revert on my cell +91 [protected]
NSDL e-Governance Infrastructure Customer Care's response, Dec 29, 2017
Verified Support

This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
Https://www.onlineservices.nsdl.com/paam/continuePayment.html?ID=[protected] is a my payment link and Token Number [protected]
rohit kumar.
I have submitted nsdl website a new pan card full fill the farm and gave a full 118 rupees full payment but form not submite .nsdl not refund my balance please help me refund my balence

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    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    Nsdl E-Governance Infrastructure - unable to check pan card application status