[Resolved] NSDL — Failure of the e-kyc
Lucknow, Uttar Pradesh, India
I applied for the pan card approx one month before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.
now its been over a month but neither the refund has come nor e-kyc has completed.
Please refund my money.Details are given below:
TOKEN NO. [protected]
NAME VIJAY BHARTI
E MAIL: VIJAYBHARTI[protected]@GMAIL.COM
Complaint marked as Resolved 2017-06-04 03:07:27
[Apr 18, 2017] NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified SupportNSDL e-Governance Infrastructure Customer Care's response May 04, 2017
This has reference to the query/complaint raised by you.
The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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