Nykaa.com — Delivery failure and delayed response

Address:797112
Website:nykaa.com

I ordered multiple items through nykaa on 17th feb 2017 which i have not received so far. I have written so many emails to them but receive only robotic standard response without actually dealing with the problem. And after multiple emails they replied that they are unable to find a delivery service that delivers to my area pincode-797112 which is a blatant lie because i have ordered multiple times from nykaa for years and also india post and blue dart and dtdc and several others delivers all over india. Extremely frustrated with the entire thing.
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    Nykaa.com Phone
    +91 92 2220 1010 [Customer Care]
    Nykaa.com Address
    104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
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