Nykaa.com — order not confirmed but money deducted. refund not received till date.

Nykaa.com — order not confirmed but money deducted. refund not received till date.

K kumari pallavi from Rajkot, Gujarat

My name is kumari pallavi nykaa account with my gmail id "[protected]@gmail.com" I have done a transaction on 14-feb-2019 of amount rs.2319 using upi payment and money got deducted but order was not successful at nykaa. Bank of baroda and bhim both have confirmed that they have successfully made the transaction and have not received and refund from nykaa. Hence nykaa has to initiate the refund. Transaction details and bank of baroda response is attached here with. +2 photos Was this information helpful? No (0) Yes (0)
Mar 14, 2019 Updated by kumari pallavi reply from BOB Mar 30, 2019 Updated by kumari pallavi after so many follow up nkyaa accepted that they have to refund the amount atlast. nykaa informed me that they have intiated refund on[protected] and i will get in 4-5 days. But still no refund in my account.
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