Ola Cabs / Ani Technologies — lost belongings in ola cab

Address:

Pune, Maharashtra, 411033

Dear ola team,

This is regarding my belongings iost in ola ride.

Ola cab no: mh14hg6142
Ola driver name : balesh pawar
Pickup point : bhoir estate dange chowk thergaon
Drop point : lokmanya hospital nigdi

Lost belongings :
Purse (Sling bag)
Iphone 11 black in color
Money in cash around 5000+
Hdfc bank debit card
Earphone (Skullcandy)
My son's school escort card

Yesterday on 26th feb 2020 me and my mom took ola ride at around 2:05pm for the above mentioned pick and drop point. it was emergency ride, i had gone there for treatment of leg injury. when i reached hospital after 15 to 20 min while i was completing all the initial medical process i realised that i forgot my my purse with above mentioned belongings in a cab.

As my iphone from which i had booked a ride was in the same purse which i forgot in a cab i tried to reach my mobile. I started calling on my mobile continuously and the phone was ringing but nobody was picking up the phone. After 4 to 5 times ringing, the phone was switched off.

We called ola customer care ([protected]) and managed to get driver and cab details. Then we tried calling driver so many times but his phone was busy for almost an hour. Finally when he picked our call he denied that there is no purse in the cab and he didn't even hear a ring of my mobile. He also said that maybe the next customer which he dropped at pune station from chinchwad station would have taken it. please help me in this by tracing the next customer after me who used the same cab because maybe the driver is lying too. Today also i had called a cab driver and he said that the other ride passengers must have taken my belongings so i will call them and i will get back to you.

In the communication with ola customer care they said that we should file an fir which we have done. even police inspector also tried to call a cab driver twice in front o[censored]s but his phone was busy. I have sent an email to [protected]@olacabs.com and attached the fir copy with email.

I request you to please help me in this.

Kindly match the ride details of the driver and the phone and help us to receive our belongings and regain our faith on ola...