Dear Ola Team,
I am extremely disappointed in your service . Yesterday I had booked a cab pickup from the domestic airport.
However when my parents arrived at the point the driver was missing !! after constantly trying him he refuses to pick up from the required point and asked my parents to walk till outside the airport !!!
We agreed, but still there was no sign of the cab and the driver !! while all other cab services also inclusing ola were all picking up from the required point, this driver had his own ways !!
Above all, extremely ill mannered and rude.
You cannot expect senior citizens to walk with all their luggage and dance according to the drivers tunes ! i dont see any reason to hire a cab then !!1
PFB the cab and driver details
Name : Vikas [protected]
CRN : 15137062
Tata Indica MH 03 BC 1570
Passenger's name : Jayshree Narayan
Please arrange a call back to me . Sanjana - [protected]
Thanks .
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Aug 14, 2020
Complaint marked as Resolved
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