Ola Cabs — Disappointed with ola drivers 8th august

On 8th aug 2016 booked ola rides 3 times, but disappointed with the service.

1. First booked ola auto (Komarelli k [protected], auto ts09ua2658). He has not attended our phone call, even ola customer care also called him by keeping us on hold but no response from the driver.

2. Second booked ola cab crn[protected]Laxman [protected], silver indica ts06ub3319). We were waiting for the cab but no response. After 3-4 calls he responded call by saying that the tire got punctured and he has cancelled the ride and avoided call. We got the message as we have cancelled the ride.

3. Third booked ola cab crn[protected]Basava [protected], silver indica ap28tv7002). We got the message as the driver arrived. But driver arrived late to the different pick up point which was agreed over phone. And was on another call without responding to our call. He was on another call till 8.28 pm. (Almost 10 minutes speaking to kv reddy – telecom information depicts).

Your cab drivers made as tense at the last moment by cancelling ride with their own without our information and without responding our phobne calls at the last moment, reaching to the different pick up place inspite of informing them the pick up point over phone.

We have to board train at kacheguda at 9 pm (Irctc ticket screenshot sharing for your information besides other screenshots). We reached railway station at 8.59 pm. Because of your driver’s attitude. We struggled a lot to get into the running train.
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Hi,
I recharged ola money on 03 Aug 2016 via HDFC Net banking. Ola recharge did not happen, but money debited from my bank account.

Please help with this. By when will the money credited back to my bank account?

Thanks,
Smriti
Phone:- [protected]

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