[Resolved]  Ola Money — fraud transaction in sangli

My father is a victim to fraudulent of one transaction of of rs. 9999/- once on 20/08/2017 from my father's account using debit card ending with *7286. The person asked to provide the otp otherwise amount in account will be forfeited. The transaction details are as below:
"thank you for using your sbi debit card 6xxxxxxx6 for a purchase worth rs9999.0 on pos payust[protected] at ola money - zipcash txn#[protected]."

Please block the ola money account used to make a fraud and refund the amount to my father's account from where amount was debited...
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Sep 21, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2017
Ola Money Customer Care's response
We understand your concern regarding an unauthorized transaction processed towards Ola Money.

We would request you to kindly provide the first six and last four digits of the card for us to block the wallet.

In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Kindly ask the authorities to write to [protected]@olacabs.com with the supporting documents for investigation.

Please feel free to revert with queries and we would be happy to assist you.

Regards,

Team Ola Money
Aug 21, 2017
Updated by Amit Khadtare
Here is the details- 622018xxxxxxxxx7286
Can you confirm if money would be reverted back?
We have informed about the same to crime cell.
Complaint comments 

Comments

How can I transfer bank money to ola money?
Txn id: [protected]IGABVKYPR1
money has been deducted from my bank account but it is not added to my ola account.
Dear sir,

This is complaint regarding to fake call and than transfer money to old money app this sides u for bank Ford's please help on this
Our SBI Bank have sent across the required details to [protected]@olacabs.com and [protected]@olacabs.com. kindly consider and rollback money to the original account holder's account.
Hi Sharique, my cousin also faced same problem last week. I have also followed the same way and the bank manager has dropped a mail to Ola. I would like to know what happened in your case. Did Ola money refund your money?
Mk Khan's reply, May 28, 2018
Hi Rachan, my father god tricked too.. yesterday.. is there any guidance you can provide on the same.. what happened in your case, the transaction was for 24939 rupees, i appreciate your quick response
My father also got same fraud. This number [protected] had called my father and asked the card number and otp. He had done 4 transactions ola money, PhonePe, balance hero india private limited, mpesa. Same problem my father also facing. We have done all the complains to police station. Please guide me what to do next. Is this problem is resolved

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