[Resolved]  Olx — fraud against the mobile order

Address:Ahmedabad, Gujarat, 383001
Website:olx.com

I decieded to buy a mobile phone from olx. I take phone no.[protected] from olx and call to seller. He take 48000 rupees from me through google pay no. [protected]. But still mobile does not recieved to me and also payment not received. He send me the fake id and information and making a fraud. He told me that he is army man in indian army and he send mobile through army canteen courier they told me to send money from google pay infavour of mobile phones to your location but mobile phone not recieved to me yet. Plz look into these matter i think it is fraud ad on olx. His olx id name is sanjay virendra singh for mi poco f1...
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Apr 3, 2019
Complaint marked as Resolved 
Verified Support
Feb 28, 2019
OLX India Customer Care's response
Dear OLX User,

We're sorry for the inconvenience caused to you.

We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

1) Kindly share the pertinent Ad Id/phone number or email Id/ that you are referring to.
2) Alternatively, you may also share the suspect's contact details used on OLX with us.
3) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

We look forward to your response.

Regards,
Team OLX.
Complaint comments 

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Sir [protected] ye number h or shirikant name ka ye aadami logo se paise lit rha h ise pakdo or mujase bhi aaj 12/2/2019 ko paytm se 2000 hajar rupees le liye hen ye hi uska number he ye hi iska paytm number h isko pakdo sir

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