[Resolved] Olx — Fraud by the name of parmil kumar of indian army

Dalvir Chauhan

Jun 26, 2020

Address: Vadodara

Sir,
My name is Dalvir, a person by the name of parmil kumar posted a ad in OLX for selling house hold equipments, we decided to purchase all at 43000/- first he asked to pay low amount for courier and later took total amount. After it the delivery boy again asked to pay half of deal so that he can move with the material and it will be returned by cash. He talked to me till evening that material is coming, but it never came. I had a fraud of total 64, 500/-
please help to get the money back

dalvir

+16 photos

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Aug 11, 2021

Complaint marked as Resolved

Verified Support

Jun 27, 2020

OLX India Customer Care's response Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!

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Comments

Nikhil@rnc

Aug 16, 2020

OLX I don’t believe you guys are so reluctant about the security o[censored]sers. If this has been reported in the Name of Parmil Kumar in June itself. Why Parmil Kumar’s account still exists on your platform???
Today this fraud has cheated me.
These people will continue cheating people like us.
You should follow atleast basic KYC policy of your users specially who are selling on your platform.
Otherwise this will never stop.