[Resolved]  Olx — fraud deal and I have lost my guitar

Address:Kolkata, West Bengal, 700102

My name is Sandipan Dhar and i'm from Kolkata. Recently i got ping from olx user on my whatsapp telling like he is interested in buying my Guitar. He told his mane is Richard Jones and he is contacting from america after seeing my post on olx. As he was was okay with the price we fixed the deal for rs. 28, 000/- but he ask me to send this to his son who is living in delhi because he is gifting this Guitar to his son. He ask my account details to make a payment so i shared my account number and ifsc code so he maid the payment using jp morgan chase bank which is the 4th largest bank in us. He make the payment to my account and i got email from chase bank regarding this payment but i did not received but later he ask to send the phone stating that once the bank will able to track the dtdc courier then they will process our money so i checked on google regarding this and came to know that this bank is very secure king of payment for buyer and sellers so i did courier on 23/11/2018 to his son's address in delhi . Once i got the tracking status i asked Richards to update his bank regarding this so he told that revert the email with screenshot of the tracker they will process the money i sent the screenshot but still did not get my money so i asked him to inquire about this so he went to bank and told us that bank told that they tried making payment but the money get bounce back because the minimum wire money transfer is rs. 50, 000/- so he ask me that he will transfer 18000/- extra and want us to transfer that extra amount to his son's account who is living in delhi so i agreed and i told that send 50, 000/- i'll transfer rest of the amount then he made payment of 50, 000/- to my account and sent the screenshot of the receipt and again i got the mail from chase bank stating that they deducted money form Richard's account and requested to send 18, 000 to his son's account first they only they will release the money. Then i got angry on that guy because there is no such policy for bank so i thought of stopping the dtdc courier but it is already been delivered. On the same day in evening i told that guy to share his id proof or his son'd id proof but he didn't so ask him to return the guitar back as we cannot pay 18000/- he did not informed us before doing this now he was pressuring us to follow as bank says to get the money then we ask his son's account number and he shared Name-Vungzawlching nghaihte A/C No.-[protected], IFSC Code-idbi000m089, Branch-delhi(Indian Bank). There is no such policy for minimum international payment for 50k. Got an email from bank in which they mentioned account number in which Richard was requesting to send 18k then we refuse to give money as he is not sharing any of his details and he confirmed that his son received the parcel as well so we keep telling to return but he denied so we said that will not pay money anymore but now the situation is he is telling to do it or leave it. I tried tracking that delivery address its reflecting in Dariya Ganj in delhi i also tried tracking his number that is showing from up, the address he gave is not his son neither the account number he gave is of his son there are 2-3 people involve in this fraud or may more so please investigate help in getting my Guitar or else my money. For any other details plz contact me on sandy.[protected]@gmail.com
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Feb 19, 2019
Complaint marked as Resolved 
Verified Support
Jan 16, 2019
OLX India Customer Care's response
Dear Sandipan,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

- Your registered phone number on OLX.

- Ad id through which you have contacted the buyer.

- Chat/message history with the buyer.

- Contact number/email address of the buyer.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Awaiting reply from you!

Thanks,
Team OLX
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