Olx — Fraud happened / Bike Sale in the name of indian army service | |||||
Hi team, on 16th may at 10:17pm, i saw a post in olx about honda dio sale for rs 23, 500/- (Reg no : ka02jf1549 black colour) so i requested the seller to share the contact number to know more details and to purchase the bike. I got the contact details (+[protected] and started texting him in whatsapp, seller informed me that he is a army sepoy, his name is vikas and staying in devanahalli military camp, his purpose of selling bike is that he has to move to jammu and kashmir for some purpose and shared vehicle details with his army id card and dl. Later on 17th may around 8.50am we finalized the price for rs 20000/- and i was also informed that seller is not allowed to leave the camp and also no outsiders are allowed inside the camp. Hence i was have to transfer rs 3150/ (Refund able)- to army account through phone pe barcode and vehicle will be delivered to my location in 1hour through army courier service. After sometime i got call from courier team ([protected]) that i have to pay rs 11150/- to get the deivery, which i paid at 11.43am but once again i got call stating that i was supposed to make 2 transactions that is rs 11100/- and rs 50/- gst charges as army accounts are very strict and has to make exact payments and amount received previously would be refunded at the time of vehicle delivery. When i refused to make the payment they said me that if i wont make the payment, bike will not be delivered and previous amount would get struck. Hence i had no other options i trusted them and paid the amount 2 transactions again at 12.11pm. But i did not get the delivery. Again i was informed to make rs 17000/- or else all the payment done previously would not return. Same proces carried again and over all amount of rs 57950/- was transferred to account. At the end i got call stating that i have wasted there time from morning hence i have to make payment rs 8200/- as late deliver payment or else vehicle would not be delivered and difference amount will not be returned. But when i asked to show the bike, they ignored and said to that they cannot show the bike until they get the late delivery charges, hence i informed the seller to return all the amount and keep the bike as i could not make any more payment. Seller got angry and said no amount will be refunded and also vehicle will not be delivered and disconnected the call. Totally i have lost rs 57950/-. Seller has removed the add posted in olx, i am sharing all required documents, please look into this and help me to get back the amount. I got cheated in the name of indian army service, please take necessary strict actions against them and help other people to not to get into this type of scams. Was this information helpful? | |||||
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2 Comments | |||||
Comments
Dear Team,
My registered number in olx is [protected]. Posted Adds have been removed on 17th May. I have shared the screenshot please look into it. Suspect contact number is [protected] /[protected].
My registered number in olx is [protected]. Posted Adds have been removed on 17th May. I have shared the screenshot please look into it. Suspect contact number is [protected] /[protected].
OLX India Customer Care's response, May 25, 2020
Verified Support
Dear Nagarjuna,
Thank you for sharing the concern with us.
We completely understand your situation and apologize for the inconvenience caused.
We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.
We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.
As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.
Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.
Addressing your concern is our priority and we will always give you the best possible service.
Thank you for contacting OLX!
Thank you for sharing the concern with us.
We completely understand your situation and apologize for the inconvenience caused.
We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.
We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.
As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.
Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.
Addressing your concern is our priority and we will always give you the best possible service.
Thank you for contacting OLX!
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Thank you for sharing your concern with us and we regret the inconvenience caused to you.
We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.
- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.
This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.
Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.
Awaiting reply from you!