Olx — Fraud of 84000

Hello, I am a victim of fraudulent transaction of Rs 84000 on OLX through googlepay on 2nd Dec 2020. I immediately launched a complaint with the local Police Station, Cyber Crime Pune, Googlepay, Paytm and OLX, however I did not get any solution from either one of them. Googlepay, OLX and HSBC (through which the fraud was made) raised their hands by saying they play no part in this. I posted few items to sell on OLX and a person named Sameer Saxena ([protected]) said he would buy it through his merchant account and without me getting any notification of amount deduction or OTP it took place. I have attached the screenshots of everything possible thing I could have done on this earth to retrieve my hard earn money along with the screenshots of the transactions. Last Hope- RBI..
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Dec 16, 2020
OLX India Customer Care's response
Dear OLX User,

Greetings from Team OLX!

We completely understand your situation and apologize for the inconvenience caused.

It would be great if you could share the contact details of the person that you are referring to.

In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

We look forward to serve you better.
Dec 21, 2020
Updated by jagrutig25
@RBI I need your help
Complaint comments 

Comments

Same Sameer Saxena cheated us yesterday March 15th 2021 for an amount of 14, 000 when my husband posted an ad of our baby's cradle on OLX. We have filed a complaint with cyber crime Bangalore, OLX, HDFC bank and Paytm.

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