[Resolved]  Olx — Fraud qrcode lost huge amount

I faced fraud/ scam using qr code on olx platform. The numbers are being shared to third party unauthorized users to call directly and scam sellers. I have been victim of 30000.00/-

I had posted ad to sell my furniture. There were few buyers interested and and few had requested my CONTACT number to discuss. However i got a call from unknown number immediately after posting the ad and offered to buy. Their were actually ready to pay the moment I lift the call but I said once come and see the product then decide they said no need of it we work in furniture business and will come next day with servants to take it . Next day the person spoke convincingly and requested for details to transfer the amount even though I asked liquid cash she said wouldn't happen half half amount can be given she then gave to her husband and He used his qr code to show that money can be received by using a small transaction (I.e., 5 rupees) by clicking to times which I received. When i entered a big amount of 5000.00 for two time scan and i lost 10000 he immediately said that transaction failed and to retry again. As my balance got nil he said their should be minimum 5000 so it's me who dont know about this qrcode procedure or method of accessing it I tried from my dad PAYTM account for 10000 rupess refund qrcode and again lost more 20000 By this time i got suspicious as the amount got deducted and realized i have been a victim of qr code scam. When i asked him to return back the money he refused to it kept his phn switched off for few minutes and also cut the call mANY TIMEs and when we tried to phone them with other number the man used abusive words to me which I really cant take up as a girl, so I immediately took an daring step to FIR the case through CYBER CRIME later When we opened the OLX app they mention not to do any transactions with them, but it was too late for them to inform as it didn't appear in an alert notification so I request OLX to please help me get through this situation as it is so traumatizing mentally and please help me get my money back.
Their phone numbers are ( [protected]) and ([protected]) with names on OLX POOJA SHARMA but true caller shows DEEPAK SHARMA and mentioned her husband as SANDEEP SHARMA, this Sandeep ### really spoke very bad I would like to u take immediate action on them and get my money back please. I will also provide the photos of then from WhatsApp profile picture and also had the recording of talking ### to me
Was this information helpful?
No (0)
Yes (0)
Mar 14, 2022
Complaint marked as Resolved 
NOTHING is RESOLVED yet and I don't know why it is marked as RESOLVED. I didnt got any email or call to solve this issue. Please its already very traumatizing mentally, I sincerely request you to please go through the issue and help me get the money recovery.
 
1 Comment

Comments

Dear OLX User,

We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.

Thanks,
Team OLX
Sreeja_'s [Complaint's author] reply, Mar 14, 2022
what is the email address?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OLX India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4702
    Pending
    951
    Resolved
    2582
    OLX India Address
    A-8/21, First Floorvasant Vihar, New Delhi, Delhi, India - 110057
    View all OLX India contact information