[Resolved] Olx — Fraud Scam Olx | |||
I posted an ad to sell my laptop, i received call from number [protected], Name : - Javid ali shaikh, he said he is interested to buy laptop and will pay 11, 000 through Phone pe credit card, then he asked me to pay him 4000 rs, after paying him ill get 8000 in my account, i followed as he said, after the transaction got successful he switched off his sell phone, very next day i tried contacting him, he said he does scam with everyone and he is not going to give me my money back. i have call recordings available with me. he has accepted that he does scam. his another google pay number is [protected]. he said that he stays in delhi, and 3 people are involved in this. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear OLX User,
We're sorry for the inconvenience caused to you.
We wish to look into your concern on priority. However, we would require more information to assist you appropriately
Please find below the list of required information -
1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.
2) You may also share the suspect's contact details used on OLX with us.
3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.
As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.
We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.
In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.
Hope the provided information helps.
For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.
Thank you for your patience and support.
We're sorry for the inconvenience caused to you.
We wish to look into your concern on priority. However, we would require more information to assist you appropriately
Please find below the list of required information -
1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.
2) You may also share the suspect's contact details used on OLX with us.
3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.
As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.
We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.
In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.
Hope the provided information helps.
For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.
Thank you for your patience and support.
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We're sorry for the inconvenience caused to you.
We wish to look into your concern on priority. However, we would require more information to assist you appropriately
Please find below the list of required information -
1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.
2) You may also share the suspect's contact details used on OLX with us.
3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.
As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.
We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.
In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.
Hope the provided information helps.
For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.
Thank you for your patience and support.