[Resolved]  Olx India — activa bike fraud case

Hi i am kishor shethiya. Yesterday (13/02/2019) i have checked the offer for activa bike on olx india app and i messaged the seller at 9.16 am. He asked for my contact number and i gave my contact number. He told me that his name is aashish kumar working in cisf at mumbai international airport. He will transport the bike after making the payment. He took payment in installments. 1st installment he had taken saying that bike is ready for the cargo transport, 2nd installment he took saying bike is at half of the way and 3rd installment when he said bike has reached in my area.. This is how i have transferred rs. 20, 300 total and then he again asked for rs. 11, 000 security deposit. When i visited mumbai international airport; there is no such person. I am attaching all the screenshots of chats, bank transfer receipts, activa's details, sellers information for your reference and after making payment he immediately deleted his id from olx. This is my contact number : [protected].. Request you to check the same on urgent basis and help me to trace the person as well as get the refund..
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Jan 17, 2020
Complaint marked as Resolved 
Verified Support
Dec 17, 2019
OLX India Customer Care's response
Dear Kishor,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!
Complaint comments 

Comments

Hello sir, my olx account([protected]) has been suspended. I don't know reason. Please help me for login. Tomorrow I need to buy one car. I have customer number at chat box. Please help me.
Thank you

Hello
17/12/019
ashish saini
sahibabad ghazibad
utter pradesh
mere sath olx pr 16033 rupees ka fraud hua hai or usne
[protected] ye uska mobile no hai pleae help to refund my money

plese help me
[protected]

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