Olx India — Complain to OLX with respect to the OLX Customer Care Ref No: 17949405 dt: 09/07/2021

Address:

FIDUCIA VENTURE, KANTA PUKUR ROAD, RANGBAHAR BLDG., GR. FLOOR, NEAR HINDI SCHOOL, P.O: MOGRA, DIST.: HOOGHLY, WEST BENGAL, INDIA, 712148.

Dear OLX Team,

Greetings for the day!!

I Vibekananda Kumar (OLX MOBILE NO.: [protected]), as we spoke in the morning, I repeat it here in this mail again and attaching (GDE NO 458, DT 09-07-21.pdf) the copy of my GDE No: 458, Dt. 09/07/21 registered at Mogra P.S., Dist.: Hooghly, West Bengal, Pin: 712148.

The Ref No. of the conversation between us & OLX Customer Care is: 17949405 dt. 09/07/2021.

I came into a conversation with an OLX seller (BVR, Mobile No.: [protected], OLX SELLER PROFILE LINK: www.olx.in/profile/[protected] regarding the purchase of old 2 (Two) nos. supermarket racks in Rs. 3, 000.00.Out of which 50% i.e. amount into Rs.1, 500.00 was paid in advance from our Axis Bank business account.

We made NEFT for the advance amount on 06/07/2021 i.e. Rs. 1, 500.00, after transferring the amount, seller’s behaviour was suspicious, several time called him but didn’t respond & despite seeing all the messages send to him on WhatsApp there was no reply.

Today on OLX itself the seller account was marked as “suspicious” & noticed the profile will be deleted within 14 (fourteen) days. On this issue, OLX over the telephone instructed us to file an GD against the seller to our nearest police station.

All the documents attached below regarding the issue which would help the law-keeping body to take necessary actions against the seller who is involved in malpractice.

OLX SELLER PROFILE LINK: www.olx.in/profile/[protected]

SELLER BANK A/C. DETAIL: B. VASANTH,

A/c. No.: [protected]
IFSC: IBKL0000194, IDBI BANK, T NAGAR BRANCH.

Bank Address: 1st Floor, Devi Arihant, 24, 2, Old No 16, Dr Nair Road, T. Nagar, Chennai, Tamil Nadu, 600 017. Customer Care No.: [protected].

TRANSFER AMOUNT: RS.1, 500.00

TRANSFER REF. ID:[protected], Dt.: 06/07/2021 From: Axis Bank (IFSC: UTIB0004127),

Please take necessary actions against the seller mentioned above so that the concern person/group is not able to do this kind of act again & return my full transferred money i.e. Rs.1, 500.00 to Fiducia Venture.

For any doubts, please do not hesitate to get back to us. You can always reach out to us in case you require any assistance.

Regards,
Vibekananda Kumar
OLX MOBILE NO.: [protected]
Managing Partner | Fiducia Venture | GRAINKA™
[protected] | vibekanand.[protected]@grainka.com | www.grainka.com