[Resolved]  Olx India — Customer doesn't send my product

Address:Sagar, Madhya Pradesh, 470002
Website:www.olx.in

Complain regarding customer
I had used olx and make purchase of iphone 5s from the seller over olx.. Our deal is done and i paid full money to him. He told me and show me that he is sending my courer from overnight express and he also give me the number of courier boy i talked with courier boy he told me the parcel will come by tomorrow and now its over3 days i didnt get my parcel..

What type of services you are giving

I am ethical hacker and cyber security and work for mumbai police.. If you guys dont take any action within 2 hours i am going to do complain over hight court..
I am very frustated regaring your services its a worst service ever i have achieve...
I want my refund by today before 5pm or i want my parcel... I[censored] guys dont take any strict action against him... I will see you at high court and i will complain over consumer forum also..
Contanct me ([protected]@gmail.com)
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Jun 18, 2017
Complaint marked as Resolved 
Verified Support
May 18, 2017
OLX India Customer Care's response
Dear Mr. Jain,

We deeply regret for the inconvenience caused and understand your monetary loss.

Please share all the relevant details with us at [protected]@olx.in. Our team would look into your problem and take all the necessary steps.

Please note that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

Also, we suggest you sell / purchase with a local seller/ buyer so that you can meet the individual in person. We also recommend choosing a safe place for exchanging your item.

However, we would very much like to look into your concern and help you further!

Do share all the details. We await your response!

Regards,
OLX India
Complaint comments 

Comments

bro i think you are been fraud.
Contact me please . same case with me . [protected]
OLX India Customer Care's response, May 23, 2017
Verified Support
Dear Saad,

We encourage you to write to us at support@olx.in regarding the specific details of your concern so that we can start resolving it immediately.

If you are unable to write to us, you can contact our Toll-free number at 1800-103-3333 (10:00 am to 07:00 pm) available seven days a week.

Thank you for choosing OLX!

Regards,
OLX India
I got the call for iphone 6 i cloud lock i have send the phone trough bus in rajamundry the perosn was like he will transfer the amount as soon as possibel still he didnt transfer any amount pls help me he was transfering some of 10500 his phone is swithchoff how to catch him
OLX India Customer Care's response, May 23, 2017
Verified Support
Dear Vivek,

We're sorry to learn that you have encountered fraud by a buyer and understand your monetary loss.

Please note that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

However, we would very much like to look into your concern and help you further.

Please share all the relevant details with us at support@olx.in. Our team would look into your problem and take all the necessary steps as appropriate.

Do share all the details. We await your response!

Regards,
OLX India

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