Verified Support
Apr 16, 2018
OLX India Customer Care's response Dear Deep,
Thank you for sharing the concern with us.
We completely understand your situation and apologize for the inconvenience caused.
We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.
We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.
Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.
As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.
Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.
Addressing your concern is our priority and we will always give you the best possible service.
Thank you for contacting OLX
Thanks,
Team OLX
My account is banned without any reason. Today I tried to access my account but it showed that the account is banned. Whats the reason behind this?
Please look into this matter.