[Resolved] Olx India — deleting account permanently

A Shoaibulla Khan

from Bengaluru, Karnataka

Nov 9, 2017

Address: 577203

Website: www.olx.in

I want to deletw my olx account permanently bcz someone logged in using my mobile number. That guy is posting fake ads.
Can u olease delete my account permanently.
My number is [protected].
You can call me and clearify what ever you want to.
Please solve my problem as soon as you can bcz buyers calls me everyday.
And please provide an option in the app of permanent deleting the account.

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Dec 10, 2017

Complaint marked as Resolved

Verified Support

Nov 09, 2017

OLX India Customer Care's response Dear Shoaib,

We regret the inconvenience that has been caused to you. Please contact us at [protected]@olx.in with all the details so that we can look into the matter and assist you appropriately.

We understand that you wish to have your OLX account deleted.

It's simple. You just need to follow these steps:

• Login to your "Account" and go to "Settings".
• Click on "Delete account" and confirm.

Note: The account is temporarily deactivated for 30 days and permanently removed after this duration. If you login or post an Ad using the same credentials within 30 days, the account gets reactivated.

We hope this information is useful.

Thanks
Team OLX