[Resolved] Olx India — fraud case in olx with a tvs (jupiter (scooter)

Anil Manem

from Bengaluru, Karnataka

Address:

BML MUNJAL UNIVERSITY, beside old rao hotel, 122413

Haii.. Guys i'm also one of the person affected by these fraud ads made in olx. Recently i wanted to buy an scooter for temporary use so my friend suggested me to look in the olx. Then i found a best deal actually i'm not aware of this app. I thought this app is very helpful but firstly i'm question the olx why you are not made the kyc type thing like paytm, phonepe etc.. Because of that every fraud will registered and try to fool the people like of me. It's more or like business right. So atleast you should take id proofs. Today i lost about rs.14000 see here i'm not thinking about the money what i'm thinking is how did i get fooled. It will be regret to my future and i will never forget this situation i. E happened today. So, please olx i don't know weather your seeing this review or not but i will never trust this app again if you really think about my complaint not only me all others just try to find the such type of frauds and get rid of them here i'm attaching the details that fraud given to me.
So, friends please check the fraud details below that i'm attaching down and don't fool like me.
Thankyou

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Apr 27, 2019

Complaint marked as Resolved

Verified Support

Mar 25, 2019

OLX India Customer Care's response Dear OLX User,

We're sorry for the inconvenience caused to you.

We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

1) Kindly share the pertinent Ad Id/phone number or email Id/ that you are referring to.
2) Alternatively, you may also share the suspect's contact details used on OLX with us.
3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

We look forward to your response.

Regards,
Team OLX.