[Resolved]  Olx India — fraud in name of indian army for tvs jupiter of rs 16,500

On 19/05/2019, i have seen ad in olx for scooters, there was 1 tvs jupitor for rs. 16, 500. I called in afternoon to the person (Manasa dhananjaya) mobile number - +91 [protected], he spoke in hindi & said he is army works in bangalore devanahalli airport in passport checking department. He sent bike photos, rc card, his pan card & insurance. I asked him to send selfie & he sent his selfie image & airport photos too. Even his whatsapp profile pic was same as the selfie what he sent

All documents seems to be real. At 6.30 pm he asked to send rs 2020 via google pay for ([protected]) for travel charge and remaining amount you can settle after delivering bike. Even this google pay number was saved in name or indian army. I transferred after many conversations. He said it will be delivered at 8.00 pm.

Around 8.45 pm some guy called me saying his name is shrikanth (Mobile number +91 [protected] & +91 [protected]) & he came to deliver the vehicle. He is waiting in our area (Even he said exact landmark near my area) & said if he want to come near home i have to settle remaining amount. He also said there are some army products inside i am not permitted to come inside area until & unless i get permission from my company. If you pay remaining amount they will allow me to deliver. He said its his rules said by his delivery company. I called to 1st person who sent bike. He said even i spoke to delivery company head they are not agreeing to deliver. You settle remaining amount its my responsibility to deliver the vehicle. If you didn't like vehicle i will return full amount. But i have not given.

I have attached all screen shots including chats.
Can anyone help me refunding my money back??
+12 photos
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Jul 8, 2019
Complaint marked as Resolved 
Verified Support
Jun 06, 2019
OLX India Customer Care's response
Dear OLX user,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Awaiting reply from you!

Thanks,
Team OLX
Complaint comments 

Comments

I, Onkar Mulik, resident of Kokan Nagar, Jogeshwari east. I had advertise sale of my bicycle online in OLX.

One person .mr Abhishek Kumar contacted me for purchasing my cycle. We done a deal with him for Rs. 7000 And ask him to pay the money first. He send us one request on Google pay, we thought that the request is for getting our details for transferring amount to my google account. But as we accepted the request, in few minutes Rs. 5000/- were debited from our account.
When we where talking on the mobile he say that he is army man. When we ask for his I'd proof that he is an army man he object on this.
You are kindly requested to search for such a culprits who may cheat other inocent people like us. I will be highly obliged to get your help to get our money back from the cheater.

Thanking you.

Yours faithfully

Onkar Mulik

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