Olx India — Gadgets Hub ! South Delhi maybe (near shriram chowk)

Hi,

I ordered note 20 ultra on olx through seller Miss sharma. Here was my tracking id

[protected]

Yeah it was delhivery courier. It was cash on delivery. They dwlivwred today on 19 aug 2021, and i pay the amount which was rs21000. But upon checking and opening, it wasnt note 20 ultra, it was iphone 11 pro max FAKe, so fake. I contacted seller and she says not fake, which clearly was. And she was hinting to arrange a pickup with courier servicable at my pincode. But i asked her to give me a refund straight away, she says that she will, but i asked her to do ot immediately but she said afternoon, and later evening till 6 oclock. But till now as of writing this email, no refund, i even gave her my id for refund.

Now she switch off her phone or blocked my number and she doesn't answer my whatapp call nor reply. Maybe tomorrow she might could give. But yeah she was saying her senior was going to refund and all. Here, is what i know most ch of her based on our whatsapp convo. I got screenshots and all of proof..if necessary.

Her name - Ritika Sharma

Her senior - Rakesh Mishra

Her shop - S.K Trader (what she said)

Senders address :-

Gadets Hub

plot no 153 gali no 6 phase-2

Near shriram chowk delhi

(Based on the parcel)

Looks like south delhi, i hope your region.

Kindly look into the matter pls.

I dont want to loose that much amount of money. Btw 2 screenshot attached for now.

Also, here looks like gudgets hub website

https://gadget-hub.ueniweb.com/

It could be same website, could be wrong too on this, i am noy sure, pls do check it out. All i want is my refund, my money, and i will definitely send their product back, if they arrange courier.

Today, that is 25 Aug 2021, she replied and ask to wait when she will reach office after lunch at 2:00 pm. She is not at office.So i am waiting. Was ordering from online. Pls investigate it for me today.

Thanks
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Aug 27, 2021
Updated by Sir J
Screenshot pics updated for olx people

Complaint comments 

Comments

Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!
Sir J's [Complaint's author] reply, Aug 27, 2021
Payment was cod. So, it was delhivery courier, they will know the details of who send the fake phone, when pickup amd registration. And Rikita sharma is her name based on what she said. Her .number is +91 97180 72583. That much i know.
the samething happen to me did u get the refund
Sir J's [Complaint's author] reply, Dec 5, 2021
No, i did not get refund, nothing was done, well got a call from south delhi police, saying tbey will do what they can, but till nothing.
can ypu email me at [protected]@gmail.com
Crimebranchskr's reply, Dec 5, 2021
Dear,
We got your email. Please forward evidence by whatsapp on 9341477262.
Never share any personal information to anyone.

Thanks
Crime branch
Lodhi road delhi.

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