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He said he will refund me amount pay 10000..again he said some server issue ..he kept on sending bharat pe links to me which debited 80 thousand from my account..i really felt bad by becoming fool in this way..please help me
OLX India Customer Care's response, Feb 3, 2020
Verified Support
Dear Vaishnavi,
Greetings from Team OLX!
We completely understand your situation and apologize for the inconvenience caused.
Would request you to elaborate on your concern so that we can assist you accordingly.
It would be great if you could share the contact details of the person that you are referring to.
In case of further query or clarification please call our customer care number 9999140999 (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [email protected].
We look forward to serve you better.
Greetings from Team OLX!
We completely understand your situation and apologize for the inconvenience caused.
Would request you to elaborate on your concern so that we can assist you accordingly.
It would be great if you could share the contact details of the person that you are referring to.
In case of further query or clarification please call our customer care number 9999140999 (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [email protected].
We look forward to serve you better.
My account got banned without any reason and notifications, I want to reopen my account account username: [protected], mail: rashadkaleel.[protected]@gmail.com
OLX India Customer Care's response, Feb 3, 2020
Verified Support
Dear Rashad,
We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [email protected].
Thanks,
Team OLX
We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [email protected].
Thanks,
Team OLX
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Thank you for sharing the concern with us.
We completely understand your situation and apologize for the inconvenience caused.
We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.
We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.
As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.
Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.
Addressing your concern is our priority and we will always give you the best possible service.
Thank you for contacting OLX!