[Resolved] Olx India — hii pls whatsapp about, this | |||
Same i have selled dslr camera on old One us party, told i will offer you 20k Plz send to courier to my son in chennai I have transfer money international bank to bank But they transferred money to rbi, but rbi ask balance activation fees 35k. I have paid But 2 days no reply from him Sir please help me Was this information helpful? | |||
Mar 6, 2020 Complaint marked as Resolved Feb 01, 2020 Updated by Kangira Yathin Changappa Same I have selled dslr camera on oldone US Party, told I will offer you 20k Plz send to courier to my son in chennai I have transfer money international bank to bank But they transferred money to rbi, but rbi ask balance activation fees 35K. I have paid But 2 days no reply from him Sir please help me  Verified Support Feb 03, 2020 OLX India Customer Care's response Dear Kangira, Thank you for sharing your concern with us and we regret the inconvenience caused to you. We understand your concern; however, we would request you to elaborate on your concern along with the adequate proofs. - Your registered phone number on OLX - Transaction receipt if any, in context to advance payment. - Ad id through which you have contacted the suspect. - Chat/message history with the suspect. - Contact number/email address of the suspect. This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site. Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in. Awaiting reply from you! | |||
 3 Comments | |||
Comments
He said he will refund me amount pay 10000..again he said some server issue ..he kept on sending bharat pe links to me which debited 80 thousand from my account..i really felt bad by becoming fool in this way..please help me
![]()
OLX India Customer Care's response, Feb 3, 2020
Verified Support
Dear Vaishnavi,
Greetings from Team OLX!
We completely understand your situation and apologize for the inconvenience caused.
Would request you to elaborate on your concern so that we can assist you accordingly.
It would be great if you could share the contact details of the person that you are referring to.
In case of further query or clarification please call our customer care number 9999140999 (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on safety@olx.in.
We look forward to serve you better.
Greetings from Team OLX!
We completely understand your situation and apologize for the inconvenience caused.
Would request you to elaborate on your concern so that we can assist you accordingly.
It would be great if you could share the contact details of the person that you are referring to.
In case of further query or clarification please call our customer care number 9999140999 (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on safety@olx.in.
We look forward to serve you better.
My account got banned without any reason and notifications, I want to reopen my account account username: [protected], mail: rashadkaleel.[protected]@gmail.com
![]()
OLX India Customer Care's response, Feb 3, 2020
Verified Support
Dear Rashad,
We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at support@olx.in.
Thanks,
Team OLX
We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at support@olx.in.
Thanks,
Team OLX
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
60%
Complaints
4698
Pending
946
Resolved
2579
View all 4698 OLX India reviews & complaints
A-8/21, First Floorvasant Vihar, New Delhi, Delhi, India - 110057
View all OLX India contact information
Thank you for sharing the concern with us.
We completely understand your situation and apologize for the inconvenience caused.
We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.
We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.
As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.
Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.
Addressing your concern is our priority and we will always give you the best possible service.
Thank you for contacting OLX!