[Resolved]  Olx India — I am complaining about the olx fraud advance payment

Address:Mumbai City, Maharashtra

Yesterday i searched for samsung note 8 and i came across the ad the person selling at price 30000rs i messaged him and ask at price 29000rs he agreed on it then he shares his number and name adhar card and a military canteen card where his name mentioned vikram waghmare. I talk with him and he makes sure that to me he's army person he send some of his imgaes on whatsapp from number: +91-[protected] where he sends me handset images he told me that he got gift thats why he is selling at such low price and he requires money in urgent and he keeps comforting me that he is from army, so at 3 may 2018 i sent him 5000rs on his paytm number: +91-[protected] as soon as i sent him 5000rs he call again and ask for more money becasue he wants to buy a cellular phone for use so i sent 3000rs more on the same day. On next day 4 may 2018 early morning he sent me courier receipt on whatsapp where my name and address mentioned so i believe it he is sending me the phone.in afternoon around 2 o'clocki got call from (+91-[protected]) a person who is saying that he's from army courier guy want to give me package but he needs to confirm that seller person (Vikram) set some restriction on package delivery that he wants 10, 000rs vat into his military account otherwise package could not be delivered. So in afternoon 6pm (4th may2018) finally i sent him 10000rs at his same paytm number: [protected] after that i did call to courier guy and asked about the phone status when he is going to deliver then he said today working hour has been closed so we are not going to deliver then i tried to contact vikram and his other contact number all is showing switch off.
Now i had been made a police complaint at local police station powai and personally submit one copy at cybercrime.

I paid advance and i'm a student and saved for buying a phone and they cheated me.
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Jun 8, 2018
Complaint marked as Resolved 
Verified Support
May 07, 2018
OLX India Customer Care's response
Dear sir

Greetings from team OLX.

Thank you for sharing the concern with us.

I completely understand your situation and apologize for the inconvenience caused.

I wish to inform you that without any delay, I have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

As you said, you have some documents supporting your case, I suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!
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मी i phone विषयी च्याटिंग केली होती, तेव्हा माझ्यापासून 39kmअंतर दाखवत होते, त्यानंतर 1100 km अंतर दाखवू लागले .

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