[Resolved]  Olx India — I need money my 40000 thousand

An indian army officer named as vikas patel was selling bajaj pulsar rs200in 40000 on olx website. I contacted him to purchase that bike he told me that he will send the bike pic by my whatsapps i pay half of the money to his paytm no i sent 40000rs to him i have all the chats and screenshots as the proof and next he thinks me i am delivery your home. I trst him. I paid 40.000. Thousent. But not give me bike. So plz help me nd i need my mony
Was this information helpful?
No (0)
Yes (0)
Mar 28, 2019
Complaint marked as Resolved 
Verified Support
Feb 21, 2019
OLX India Customer Care's response
Dear OLX User,

We're sorry for the inconvenience caused to you.

We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

1) Kindly share the pertinent Ad Id/phone number or email Id/ that you are referring to.
2) Alternatively, you may also share the suspect's contact details used on OLX with us.
3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

We look forward to your response.

Regards,
Team OLX.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OLX India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4698
    Pending
    946
    Resolved
    2579
    OLX India Address
    A-8/21, First Floorvasant Vihar, New Delhi, Delhi, India - 110057
    View all OLX India contact information