[Resolved] Olx India — Mobile number not displaying on Ad

james xavier

from Perumbavoor, Kerala

Oct 1, 2016

Address: Ernakulam, Kerala, 686691

Website: www.olx.in

I have posted featured Ad in OLX but most of the customers not able to contatc me as the mobile number is not displaying on Ad. All are requesting the phone number via chat. Since i am not active on chat all the day, iam not able to respond quickly to the customers who want to buy. Can you please correct it as so as possible because i have paid for posting Ad and it will expire next week

Was this information helpful?

No (17)

Yes (3)

Nov 2, 2016

Complaint marked as Resolved

Verified Support

Oct 02, 2016

OLX India Customer Care's response Dear James,

We wish to inform you that to build trust among the users, we have made the change and hide the number of sellers.

To increase the number of responses, you can make your contact number visible. Just follow these steps:
1). Go to your profile and click on "Account and Payments".
2). Click on "Share phone number" and your contact number will be visible to the buyers.

I do hope this information will help you out. For any further details, please write to us at [protected]@olx.in.

Related OLX India reviews

View all 4702 OLX India Reviews

Comments

vigneshBabu78

from Hosur, Tamil Nadu

Aug 6, 2017

Hi

After i shared my number also my ad does not show call option. I checked with my friends mobile.
Customer are contacting me only via chat.

Please help in this...