[Resolved] Olx India — olx india fraud apple laptop | |||||
Hello team, I saw an ad in olx.in about apple macbook pro and i contacted the seller for the laptop. He told me he working in customs area and said that now he is in cochin, kerala. I told him don't have trust on you please share me you government id card along with laptop bill. After every verification i was trusted on him and he told me to deposit half money 7000/- in advance to ship out the product. I did it accordingly and i tried to call him he dint pick up and later he picked up and said he sent it. After that he sent me courier recipt for remaining payment. He told me i sent your courier and courier recipt and you'll get your laptop in two days then please make my remaining payment now and i did accordingly and make his remaining payment 7000/-. I tried to call him again to ask courier tracking number and he switched off his phone. Courier recipt is fake. I still haven't received the courier. I feel i`am stuck up in a terrible scam. I accept my mistake of contacting from an untrusted seller. Kindly help me, what can be done in this case. Kindly help get me my money back. Thanks & regards, sachin ahire His details are as follows. Name: gita mahendra Acc no:[protected] Ifsc code:hdfc0001111 Hdfc bank Was this information helpful? | |||||
Aug 18, 2017 Complaint marked as Resolved Verified Support Jul 18, 2017 OLX India Customer Care's response Dear OLX User, Greeting from Team OLX! Thank you for sharing your concern with us and we regret the inconvenience caused to you. We understand your situation at the moment, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in such as:- - Transaction receipt if any advance payment was done. - Ad id through which you have contacted the seller. - Chat/message history with the seller. - Contact number/email address of the seller. This will help us in taking appropriate steps on the same. Awaiting reply from you! Thanks, OLX India Verified Support Jul 18, 2017 OLX India Customer Care's response Dear OLX User, Greeting from Team OLX! Thank you for your kind patience. We completely understand your situation and apologise for the inconvenience caused. We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers. We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se. Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in. As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file a FIR against the seller and OLX will provide all the information related to the seller to the legal authorities. Addressing your concern is our priority and we will always give you the best possible service. As always, feel free to contact our Customer Support at [protected]@olx.in, if you have any questions or doubts. Thanks, OLX India Jul 18, 2017 Updated by get442001 Thank you for the updates. I've already attached document for your reference. Again sending you my bank transaction and chat history. As I request you kindly take serious action on this seller so he will not do such type of fraud with anyone else. Kindly help get me my money back.    Jul 18, 2017 Updated by get442001 Bank transaction Verified Support Jul 18, 2017 OLX India Customer Care's response Dear OLX user, Thank you so much for bringing this to our attention. I do apologize for the inconvenience this may have caused you. At OLX, we provide an online platform where users can advertise and search a vast variety of goods and services. We suggest you seek legal help in this matter and report the issue to your nearest police station so that they can investigate further. As always, feel free to contact our Customer Support at [protected]@olx.in, if you have any questions or doubts. Regards, OLX India | |||||
 2 Comments | |||||
Comments
i have been treated as same case from above i put my laptop ad on olx they sent me several mail from royal bank of scotland and i courier the laptop to them but they didn, t send me money back i want help from google they called me from several numbers that i have show below i need help from cycber crime and olx my name is pramod my number is [protected]& [protected] address lower tunwla devpuram raipur dehradun uttrakhand
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We are sorry to hear about the inconvenience caused to you and would very much like to look into your concern and help you further.
To do so, please share all the relevant details with us at support@olx.in. Our team would look into your problem and take all the necessary steps as appropriate.
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