[Resolved] Olx India — online fraud, robbing of money from my account | |||
I have been robbed of today 12/03/2020 while selling on olx. The fraudsters names are rajeev bhatia from gujrat who called n insisted to pay through google pay where he played the whole fraud n robbed me, n the money was transferred to an a/c named aanil sharma from rajasthan (Hdfc bank). I have launched a complaint in police station n is affirmative for the cooperation from olx. Kindly take immediate action as it is with regards to my loss & the company's reliability n image. Was this information helpful? | |||
Apr 14, 2020 Complaint marked as Resolved Verified Support Mar 13, 2020 OLX India Customer Care's response Dear OLX User, Greetings from Team OLX! We completely understand your situation and apologize for the inconvenience caused. Would request you to elaborate on your concern so that we can assist you accordingly. It would be great if you could share the contact details of the person that you are referring to. In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in. We look forward to serve you better. | |||
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Thank you for sharing your concern with us and we regret the inconvenience caused to you.
We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.
- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.
This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.
Kindly call us on our hotline number 9999140999 (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on safety@olx.in.
Awaiting reply from you!