[Resolved]  Olx India — online fraud using olx

Fake user profiles are being created and innocent people are getting cheated.
This is about red mi note5 pro phone.
The phone is available on flash sale on flipkart and gets stock out within 1 min of opening of flash sale.
There are already n number of adds on olx for sale of seal pack brand new redmi note5 pro phone for 16k 17k 18k... Whereas the actual price of phone is 14k
#olx is already supporting this black market sale.

On 27th april, i saw an add for redminote5 pro on olx being sold for 14k.
Jaydeep sharma was selling the phone in all colours - black, gold, rose gold and blue variant. Blue is not available on flipkart.
Cod only for orders above 50.
So under this circumstances i contacted the guy for blue variant.
I talked to the guy and he said he stays in mumbai. I stay in pune but since both these are metro cities he can send the phone in 5 hours.
He said he won’t be able to give cash on delivery, he portrayed as a redmi distributor, his paytm qr code also showed redmi distributor and bank account details also showed redmi enterprises.
He will dispatch the phone as soon as he receives the payment.
I believed him and since i had his bank details, paytm details, even his whats app number was with me. So i though he was a genuine guy!!
Once i transferred him the money. He switched off his phone and it’s still switched off!!!

My questions:
1. His idfc bank account was with name redmi enterprises - it should be a business od account, what scrutiny has bank performed? What documents?
2. Even his paytm acc is redmi distributors, instead of mobile number, i believe it must be a paytm for business.
3. Olx needs to take strict action to curtail these fake accounts.

I have complained in pune cyber cell, he has withdrawn money from his paytm account. Bank account details will be known soon as there was bank holiday for last 4 days.
I don’t know if i will get back my money but please help me reach maximum people so that people can be aware.

His number:[protected],[protected]
His bank account details:
Idfb0010201
[protected]
Idfc bank.
Redmi enterprises

Please stop this misuse, i want my money back. I will go to consumer court.
+3 photos
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Jun 4, 2018
Complaint marked as Resolved 
Verified Support
May 04, 2018
OLX India Customer Care's response
Dear Nishigandha,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX

Thanks,
Team OLX
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