[Resolved] Olx India — Seller not responding

Shobin Thomas

from Delhi, Delhi

Jun 11, 2017

Address: Bangalore, Karnataka, 560047

Website: Olx

Have purchased one washing machine and refrigerator from a one seller from olx. Seller name is syed salman. Now he installed machine seems to be fine and he also gave one year warranty. However after a week he both machines started leaking, and now i tried contacting him several times but he is no longer responding to my calls. Whenever he picks up the call he just says that he will come today and resolve the issues. It has been two weeks and he has not done anything on the same. Can you please take any action if you can help

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Jul 12, 2017

Complaint marked as Resolved

Verified Support

Jun 11, 2017

OLX India Customer Care's response Dear Shobin,

We're sorry to learn you have encountered fraud by a seller and understand your monetary loss.

We would very much like to look into your concern and help you further.

In order for us to locate the Ad, we will need certain details from you, like the Ad ID, OLX chat screenshot, payment receipt along with the sellers contact number

You can share these details with us at [protected]@olx.in. Our team would look into your problem and take all the necessary steps.

Do share all the details. We await your response!

Regards,
OLX India