[Resolved]  Olx India — shrikant cisf

Address:Mumbai City, Maharashtra, 400030

This man advertised to sell his mobile phones. Against his ad for samsung s9 plus 64 gb, i contacted him on the phone. He posed as an army personnel and requested me to pay 15000/-by paytm because he required money very urgently for the treatment. He has taken entire price of rs48000/- but he is not supplying me with the item he had advertised in olx.in.
I helped him as a mark of respect for the army personnel
I, though the good offices of olx want my money back
Mr. Patil sanket
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Jun 22, 2018
Complaint marked as Resolved 
Verified Support
May 22, 2018
OLX India Customer Care's response
Dear Sanket,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

- Your registered phone number on OLX.
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Awaiting reply from you!

Thanks,
Team OLX
Complaint comments 

Comments

I m a student of BDS. i can't afford to buy samsung galaxy note 8 so i searched from olx. I found on olx Deepak singh, he told me that'give 21000 and i will send ur ohone in courrier'. so i have send the money to him. But i didn't get the phone and i also didn't get my money back. Please help me sir
OLX India Customer Care's response, May 22, 2018
Verified Support
Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. safety@olx.in.

- Your registered phone number on OLX.
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Awaiting reply from you!

Thanks,
Team OLX

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