[Resolved] Olx — Sub: I've been CHEATED of money by OLX 'Buyer' with Mobile [protected]

Amcontent

from New Delhi, Delhi

Sep 22, 2021

Address:	Delhi
Website:	OLX.COM

OLX Letter Fraud

Dear OLX Manager,

I have been Cheated today, by Deepak Sharma & Gang on OLX Furniture, Delhi

I have put up 3 Ads to sell my furniture as I am moving house.
This Deepak Sharma offered to Buy my Bed + Mattress at Rs 4200/-.
I asked him to pay me in cash, because I did not have PayTM.

In the evening, 30 min before they were to arrive, he calls me that cash could not be arranged...would I accept PayTM.

So, I downloaded that PayTM App, which is new technology for me.

This Deepak fellow misguided me and instead of TAKING 4200 from him, I ended up GIVING Rs 4200/- to his PayTM account.

He tried to make me transfer more to him, but I realised that something was very wrong.
I checked my Acc Balance and found it Rs 4200 short.

I don't know what you can do about my mistake, but kindly BAN such cheaters from your site.

Also, I'm planning to register an FIR against the person who owns this phone number and report it to journalists (I'm aslo a writer):
+[protected]

Thank you,
Pranav Dewan
[protected]

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Oct 26, 2021

Complaint marked as Resolved

Verified Support

Sep 23, 2021

OLX India Customer Care's response Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer.

OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!