[Resolved] Olymp Trade — withdrawal amount deducted from my bank again without my permission

MukeshRanjan

from Mumbai, Maharashtra

Address:

Patna, Bihar, 800026

I have deposited $10 on 27/05/2019 for trading and withdrawal $10 from my Olymp Trade account the same has been credited in my bank account on 28/05/2019 ₹ 726.93 after conversion from USD to INR and again on 29/05/2019 ₹ 726.93 deducted from my bank account without my permission and when I asked from my bank about the same they told me that amount has been debited by Olymp Trade as they have created auto debit option hence OTP not required.

My Olymp Trade ID is 42824858
Email ID is mukeshranjan.[protected]@gmail.com
My Mobile No. is [protected]

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Aug 12, 2021

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

May 31, 2019

Olymp Trade Customer Care's response Greetings, MukeshRanjan!

Thank you for reaching out! We studied your case thoroughly. On the account 42824858 we have found only two deposits, both done at the same day:

1.[protected] for 30 dollars.
2.[protected] for 10 dollars.

There was only one withdrawal on[protected], also successfully paid.

We have not found any other operations on the following account.

The company has no access to any funds on the trader's account, funds are debited or credited only by trader's order.

If you face any difficulties or have further questions, feel free to contact us any convenient way!

Best regards, Olymp Trade team.

Verified Support

Jun 06, 2019

Olymp Trade Customer Care's response Misti Jykar, hi there! Please, specify the ID of your account and the transaction ID, so we could help you and trace the payment! Best regards, Olymp Trade team.

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Comments

Karan90

There's no way Olymp Trade would automatically withdraw money from your account, all the more without your knowledge! At the very least, in case with such automatic transactions the bank is obliged to request your authorization. Otherwise the bank simply doesn't have the right to allow any company to withdraw money from your personal account. So you'd better take it up with the bank! Yet the main point is, Olymp Trade has never worked like that. I've withdrawn money for a number of times already, and each time the money remained in my account. So really, something just ain't right here. That's simply not possible!

Misti Jykar

from Tekari, Bihar

50$ not credited my sbi account and not reply me my mails..

Olymp Trade Customer Care's response, Dec 14, 2020

Verified Support

Hi, dear Misti Jykar!

Thank you for leaving a comment. Kindly contact our support team if any issues or concerns appear. You can get in touch with our support service via e-mail: [email protected], in a live chat at the platform's website or in our group: facebook.com/olymptradecom/ We will be happy to consult you.

Best regards, Olymp Trade team.

Mosharanty

Trading is made easier by Olymp Trade, I mean trading in this platfrom is really easy compares to other platform around. I am new this, but I am a quick learner. Speaking of which, the Olymp Trade website also gives me a lot of educational materials which I could study so that I could be a better trader. The bonus is pretty crazy and I was amazed that this broker doubles the deposit amount. I do not think any broker does that at the moment. The bonus helped me a lot when came to trading, I made way more profits than I orginally planned.Overall, I'm having a very pleasurable experience with Olymp Trade.