On-Dot Couriers & Cargo — goods loss from kapurthala to bangalore

Address:

Kapurthala, Punjab

Hello on dot courier services,
This is to draw your attention to the unsatisfactory and undelivered goods by your company. I handed over the packet with reference number [protected] on July 11th, 2018 from chopra courier service, old income tax wali gali, mall road, kapurthala . Here Mrs. Rajni chopra assured me to delivered my goods within 2 days to bangalore but it had been one week go but my consignment has not been reached yet. She charged rs.2000/- from me to sent goods via plane but it showed via road in tracking. I also call many a times to rajni but she didn't respond nd not even picked my calls. I want a claim of rs.20, 000 for loss of my goods as i paid this huge amount as a refund to my customer. It's a very poor service that i ever had experienced in my life. I will definitely take this case to the consumer court and even complaint the local police to look into this matter. As it doesn't loose my credibility but made me feel ashamed in front of my customers.This is my contact number [protected]. You can call me if you want a detail note of this..unless this company will suffer from serious repercussions by consumer court for this worst service.