On-Dot Couriers & Cargo — hellish service, angry people

Address:Chennai, Tamil Nadu
Website:www.ondot.co

Service they give makes your life hell. I will never use on dot again. Zero quality customer service. People don't know english and cut the call or get angry. I lost my 300$ parcel. Please never use on dot. I am from california and i am telling everything as it is. Never recommend on dot to anyone.
I wrote an email and never got any response. The phone number they gave on the contact page never responded. Now how will i find my package?
When i called origin destination office one angry woman picked up the phone and was shouting at me and cut the call not properly explaining me things. What kind of service is this? Never come to india because of this type of people.
They told package will reach in 4-5 days. Here you go i am waiting for 20 days now.
Hate the service they give.
Was this information helpful?
No (0)
Yes (0)
On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Sir
I have courier to agra on 20 August but til date courier not delivery. I am first time use ondot couriers but very bad service.
AWB.no
[protected]

Manju pandey
Krishna Nagar pvt.colony
Gorakhpur

Very poor service by on dot courier company. They have delayed my courier for about 2 weeks and moreover they are not picking up the phone. Never expected this from on dot. Wanted immediate delivery but no response from their side.
I have booked a courier through Ondot Courier Rail Bazar Kanpur at 10-sep-2018 for Honda, but my courier is not recd by you and your employee (anuj) are not giving me any satisfied answer he is telling me that you can send other packet and I will deliver that courier after some time

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    On-Dot Couriers & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    20%
    Complaints
    724
    Pending
    0
    Resolved
    142
    On-Dot Couriers & Cargo Phone
    +91 11 4987 8888 [Delhi Customer Care]
    +91 75 0690 8093 [Mumbai Customer Care]
    +91 83 7700 5342 [Delhi Customer Care]
    On-Dot Couriers & Cargo Address
    8/42, Kirti Nagar Industrial Area, New Delhi, Delhi, India - 110015
    View all On-Dot Couriers & Cargo contact information