[Resolved] One Assist Consumer Solutions — one assist consumer solutions deactivate one assist plan and refund my money | |
I am a kotak mahindra bank credit card holder. The one assist has auto debited rs 1399 as on 20.07.2019 from my credit card without my authorization. I don't want to continue this service. Request you to please cancel the service & refund the amount on my credit card. I also want to say that why any bank shares the credit card information to any company. If they are sharing any information, they should be responsible. Mobile number-[protected] Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved | |
 1 Comment | |
Greetings from OneAssist!!!
We regret any inconvenience caused to you.
We are unable to locate the account as the mobile number is protected. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.
Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.
Looking forward to hear from you.
Regards
Team OneAssist