One Assist Services — deactivation and refund my money

One Assist Services — deactivation and refund my money

R rajeshnelavelli123 from Hyderabad, Telangana

Hi, I am nelavelli rajesh, i have received a phone call from axis bank representative he explained me about the card protection services. He doesn' tell me about charges and anything. From my account amount of rupees 1899 deducted. Please cancel that services and refund my money back as soon as possible. Account holder name: nelavelli rajesh. Mobile no: [protected] A/c no: [protected] Ifsc: utib0000008 Branch location: hyderabad main branch 6-3-879/b, begumpet road. Regards, Rajesh Was this information helpful? No (0) Yes (0)

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Customer,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 3170364 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Riddhi

Team OneAssist

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rajeshnelavelli123's [Complaint's author] reply, May 15, 2018

please refund my money as soon as possible. Without my permission, you deducted my money. That money is very important to me. refund it fast.

Regards,
Rajesh.

G

Gauri Khuttan

from Dasuya, Punjab

I received a call from axis bank today.they told me this service is for card protection. Without my permission they took my ₹1899 from my debit card and I call to axis bank they told me this is another service.so we can't help you.
I just want to deactivate this service and refund my money.

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