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One Stop Shop Complaints & Reviews

1.5
Last updated Feb 16, 2024
Complaints 85
Resolved
25
Unresolved
60
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One Stop Shop Phone Numbers

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+91 22 4208 4208
47
19

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One Stop Shop Head Office Address

102-104, Aditya Industrial Estate, Off Link Road, Mindspace, Malad(W)
Mumbai
Mumbai City District
Maharashtra
India
400064

One Stop Shop reviews & complaints page 4

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M
mohammed farooque
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BEKAR LOG, BEKAR SERVICE

Address:Mumbai Suburban, Maharashtra

ONE STOP SHOP..... FROM BEGINNING SAME PROBLEM....

NO ONE TOLL FREE NUMBER....

TELEPHONE ALWAYS BUSY..... IF LUCKILY CONNECTED.... NO ONE PICKUP THE PHONE....

LIMITED STAFF...... BEKAR STAFF.... Greedy & Cheater management....

What extra service they provide us that we don't know and they are charging Rs. 100/- per month.

Mohammed Farooque...
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S
sanjeev.gupta37
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

E-TICKET BOOKING PROBLEM

Address:Ranchi, Jharkhand

I AM SANJEEV KUMAR GUPTA from JHARKHAND. MY BP CODE BP00081320 I have applied for IRCTC Rail ticket booking Agent through One Stop Shop as on 10 April 2009. According to this company I will get IRCTC CERTIFICATE with in 60 days but now it is about 10 month and yet I have not get my IRCTC CERTIFICATE. I am bearing a huge loss for which no one is willing to compensate. Whenever I call the OSS Helpline they say that the problem will be resolved...
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D
deepsonowal
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

One Stop Shop

Address:Dibrugarh, Assam

I am a Business partner of ONE STOP SHOP for the last 2 years. i have completed all the verification for the IRCTC booking, i got the id and password , i open my account with that but i can't book any ticket till now from the last 18 months. whenever i click to book system replies " YOUR BOOKING IS STILL NOT ACTIVATED, KINDLY KEEP IN TOUCH WITH CALL CENTER ". i call to call center , they said it is not provided by the irctc....
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J
jsdalal
from Noida, Uttar Pradesh
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Fraud /against franchisee

Address:Faridabad, Haryana

The One Stop Shop Company has totally fraud with me agains frenchisee for services of bill/train/air/Hotel booking etc.
But there is no any services in faridabad.i said to him for refund my fund. they tell me we will pay your fund very soon.
But they executives are left the company .and no any person to take the responsible places of him.
I have not use any services of them. I want to refund my money.
Have you...
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E
Equation Times
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IRCTC E TOKEN AND IRCTC CERTIFICATE

Address:Pune, Maharashtra

Dear Sir/Mam,
Im a Business Partner of One Stop Shop . I became their Business Partner on 05Feb2010 when the representative from their Authorized Channel Partner has informed me as i will get OSS Kit with E-token and Certificate from IRCTC for which he charged me RS 10000+2100(For E-token) = 12100/- . But till date no e-token or certificate from IRCTC is issued to my agency . Now when i calls One Stop Shop customer...
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K
khushitour&travel
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RAIL TICKET BOOKING LOCKED

Address:Madhubani, Bihar

MAIN ONE STOP SHOP ME AUTHORIZE AGENT HUN
IS COMPANY ME MUJHE 10000 RUPYE LAGE THE
AAJ SE 08 MAHINE PAHLE MERA ID LOCK KAR DIYA
JISKE VAJAH SE MAIN TICKET BOOK NAHI KAR PA
RAHA HUN CALL KARNE PAR MUJHE KAHA GAYAKI
AAP E TOKEN SE BOOK KIJIYE AUR AAJ MERA
...
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N
Nitin Wallyat
from Kurinjippadi, Tamil Nadu
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Misguidance & Misbehaviour

Address:Himachal Pradesh

I am running a One Stop Shop of BSNL a type of franchisee in Distt. Sirmour of H.P. I had done a topup sum of Rs. 500 on 6/9/2011 in the place of recharge after that I had call to Consumer Care they told me to send a SMS for wrong transaction and your amount will send you within 24 hours. I call them daily in the morning but they have only one answer that within 24 hours your money will be returned in your account. But today is[protected]...
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N
navin32
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tdr refund

Address:Gwalior, Madhya Pradesh

SIR I M AGENT THROU ONESTOPSHOP
THIS RBR17654547 & PNR NO IS [protected] NOT TDR FILED TO IRCTC BY( onestopshop) throu RAILTICKETONLINE.COM, IRCTC SAYS THIS PNR NO IS [protected] NOT
TDR FILD BY YOUR COMPANY.AND YOU TOLD TO YOUR COMPANY.BUT COMPANY SAYS TDR UNDER PROSSES .SO I NEED BY REFUND MY AMOUNT.1152.00 I M AGENT THROU ONESTOPSHOP.AGENT NO ---BP00070901...
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M
magicwords
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About offer SMS getting from you on 9921340702

Address:Maharashtra

Dear Sir,

As per above mentioned subject, I want to BRING to your notice, that despite of my several calls and requests made to DEACTIVATE & delete my number from your SMS list My number : [protected], still I am receiving the message unnecessarily? WHY THE HELL IS THIS FOR?

Today again I called on [protected] (Ms. Kamini spoke with me). When I asked her to connect with her senior, this lady said that I am...
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D
DIPEN RAJANI
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Original irctc certificates not yet got

This is our complain no.
Sub: ref. No. Axc 723609

For address & name changing we had couriere, with our original irctc certificate & rs. 500 / - d. D on february 24, 2011 and also the address proof. They all had the documents, but still they are not working on it and not any original certificates changed and not given to us. . They told we will give you by 20days but still no any response. ....
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H
haribogarapu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount refund

Address:Kurnool, Andhra Pradesh

myname is hariprasad i booked irctcs ticket through an agent of onestopshop on .21/12/2010 boarding date is10/1/2011.train is cancelled due to fog.on that day .i informed to agent the train is cancelled,he told us we refund your amount.one week later he telled amount will come in 2 months.even the day he is telling same icalled to onestopshop they said contact your agent train name APEXPRESS/12724 REQUEST NO RBR16099623 TRANCECTION ID [protected]...
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A
anandlbedre
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Company

Address:Thane, Maharashtra

Hello I am Anand Bedre, I have paid the company person of onestopshop a amount of Rs. 10, 000/- Cash on 5th of Feb. 2011 but till date my Railway ticket booking have not been started. When I called at customer of the company. They reply that they have not received the money. I have a receipt from the company executive that he have received the money. He says that the call center people are telling lies. I have attached the receipt of and...
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K
kreative
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No reply on my deposits

Address:Bhopal, Madhya Pradesh

Dear Sir,

My BP code is BP 00048778

on last 26th April 2011
I was deposited Rs. 10010/- in OSS Retail Pvt. Ltd. ICICI Bank Lalghati Bhopal A/C No.[protected].
after this deposit i was call to Limit Dept for limit. Than they told me This is not a correct A/C for Limit. i was wrongly deposit Rs. 10010/- in this A/C.
But i know that this A/C already OSS Retails A/C.
After that I try...
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O
Oswal Kamlesh
from Kolhapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

COMPANY NOT GIVE MY MONEY

Address:Mumbai City, Maharashtra

Respected Sir,
My complaint for "ONE STOP SHOP" company at present in MUMBAI.


My English is not properly so I have written complaint in Hindi & attache with this mail. Please check & help me.


Please see attachments.

Thank You


Kamlesh Oswal
3225, A, Babujamal Road,
Kolhapur
[protected]...
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A
avis_2007
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

maintenance charge

Address:Giridih, Jharkhand

i am the business partner of ONE STOP SHOP MY BP CODE -BP00052328,The Co has taken Rs 10000/- for railway licence but till date Co. had not given me the IRCTC licence,user id ,password for www.irctc.co.in And also deducting Rs 100 for the maintainance charge without any prior information on asking they are not replying positively.


regards
RAVI AGARWALA
[protected]
GIRIDIH...
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K
Kamlesh Oswal
from Kolhapur, Maharashtra
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Company not give my payment

Address:Maharashtra

"ONE STOP SHOP" is provide online services like: Rail Ticket Booking, Air Ticket Booking, Utility Payment, Mobile Recharge.
This Company gave more commitment before payment (` 300000/-), when I had give payment, company is not answer there commitment. I ask my money, they not give answer properly.
Please look this matter.

Thank you,

Kamlesh Oswal
3225 A Babujamal Road,
Kolhapur-416012br...
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K
K.PATEL
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FAILURE OF SOFTWARE

OSS SOFTWARE BECHTE SAMAY CO.DWARA JO FACILITIES KE BARE ME BATAYA GYA THA USME SE JYADATER SERVICES CO. KI BAND RAHTI HAI(EX-RAIL BOOKING,MOBILE REACHARGE,BILL PAYMENT,BUS BOOKING ETC.)OSS LETE SAMAY HUME ONE TIME RS.10000/-KA INVESTMENT BOLA GAYA THA,LEKIN AB HAR MAHINE RS.100/-EXTRA CHARGE CO.HUMARE A/C ME SE DIRECTKAT RAHI HAI.STARTING ME CO.MOBILE REACHARG PAR JYADA COMM.DETI THI,PAR DHIRE-DHIRE USE BHI GTA DIYA.IS TARAH KI TO BAHOT...
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S
shantanusrimani18
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake service and monthly charges

Address:North 24 Parganas, West Bengal

Dear sir,
1 .We are a IRCTC agent and we have got this service from One stop shop Business Partner Code is BP00052318 since more than 1 and half year but they most of the time not providing us suitable service and now we are not able to book any ticket due to technical problem since 2 months. When ever we make a call to Customer Care they are give us a time but remain the same while we have taken this agency by nonrefundable 10000...
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N
navinitp
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud

Address:Mumbai City, Maharashtra

I had booked ticket (OSS Ticket No - [protected]) through One Stop Shop for 2 people from Nasik to Mumbai. The details of ticket are mentioned below:

PNR: KQNUGJ / Operator ref no: 16826626
Transaction ID: 25280092
Date of booking: 30th Dec 2010
From: Nasik, To: Mumbai by Dolphin Travel House
Boarding time: 11:55 PM

First at 10 PM, we had called Dolphin office for the actual boarding...
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pankudas
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Railway Booking Problem

ONE STOP SHOP should either STOP cheating people or change their name to ONE STOP CHEAT SHOP.
I am a suffering Business Partner of ONE STOP SHOP.( BP[protected] by paying an amount of Rupees Ten Thousand.
I had taken the Business Partner Code from OSS RETAILS PVT. LTD. in December 2009.
I was promised to be provided with rail ticket booking agency through their so called website (www.railticketonline.com) and also an agency...
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