One97 Communications — money not refunded from one97

Address:Chennai, Tamil Nadu, 603103

Hi Team,

I have done a ticket in irctc app. Once the payment done through one 97 communication. The money got deducted from my ICICI bank but the transaction failed. So ticket is not booked. The problem is there is no transaction id for this transaction in irctc app and amount got deducted in bank. Still the money is not refunded to my account. Please find attached for the bank transaction screenshot.
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Name fatehsingh
Employee code 3061024
Plz send my salary slip in my gmail id
Mail id :- [protected]@gmail.com

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