One97 Communications — money refund my deducted amount

Address:

743262

Dear sir,
I using paytm payment gateway (One97. Communications) for booking a ticket from www.irctc.co.in website on 22 sept 2018 at 11:02 am. But the payment of booking deducted from my sbi bank account but the booking was failed.
Irctc said that 24 sept 2018 this failed txn was refunded. But the money still not refund in my account upto till date.
I request that you show over the matter and refund my money in my sbi account.

Cancellation/refund id: [protected]
Bank transaction id:[protected]
Bank reference number:igaekhmku9
Amount:3802.72
Irctc settlementid :[protected]